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Fulfillment Coordinator

Job Description

SolarEdge is a global leading supplier of smart energy solutions, with a diversified product offering comprising intelligent solar inverters, battery storage, and backup systems, EV charging, and home energy management. NASDAQ-listed since 2015 (SEDG), SolarEdge combines cutting-edge technology with world-class engineering and manufacturing capabilities designed to maximize solar power generation while lowering the cost of energy produced by the PV system.

We are looking for a Fulfillment Coordinator in **Melbourne** to join our team!

What will you be doing?

Reduce stocktake variance:

  • Weekly inventory reconciliation
  • Sales cycle counts
  • Support/FE weekly reconciliation and follow up

Assist in WH management:

  • Weekly delivery performance management- DIFOT (Expeditors vs SE data analysis)
  • Consumable management including raising PR/reorders
  • Monitor inbound are receipted in timely manner and receipt where required invoice reconciliation — transport and WH

Improve Customer service:

  • System transfers between Sales and Support
  • Customer Returns system processing/tracking
  • Proactively manage logistics queries
  • Futile delivery avoidance/management

SE Admin/ Operations:

  • POD for auditing/revenue confirmation
  • Export documents preparation
  • Module delivery management
  • Issues raising, escalation and monitoring to resolution
  • Create and maintain inventory management report to share with Sales Managers (unallocated and available free stock)
  • Cross trained as Fulfilment/Sales Admin/RMA back up
  • Returns management/FA follow up/processing/preparation for return to Israel
  • Project work as required

Requirements

  • Bachelors degree - preferred
  • Minimum two years of experience in logistics operations.
  • Detailed understanding of customs procedures.
  • Knowledge of documentation requirements for logistics operations.
  • Organized
  • Expertise in excel.
  • Ability to work with CRM software.
  • A distinct customer service focus.
  • Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers.
  • General understanding of Microsoft Office products and the ability to adapt to other computer systems quickly and utilize them efficiently.
  • Experience working for an international organization is preferred. 
  • A hungry go-getter with a strong can-do and hands-on attitude. 
  • Tech savvy
  • An energetic, highly motivated and driven manager person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company
  • Team Player!