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Field Service Technician

Job Description

*Position based in Stuttgart, Germany


SolarEdge is a global leader in smart energy solutions for commercial and home roof systems that power our lives and drive the progress of the future. With world-class engineering and global experience, SolarEdge has developed a smart inverter solution that has revolutionized the profitability and efficiency of power generation and management in photovoltaic systems.

With millions of systems installed in 133 countries, SolarEdge is now the world's top-selling inverter manufacturer. SolarEdge's extensive product offering addresses a wide range of energy market segments, including home PV systems, commercial and large-scale facilities, electric vehicle charging solutions, battery storage and backup solutions, smart energy, grid services and virtual power plants.

For our service team we are looking for committed, friendly and technology-enthusiastic reinforcement. Do you enjoy dealing with people and the challenges of installing, maintaining or repairing our portfolio throughout Germany? This position is just right for you!

 

We are looking for enthusiastic service technicians to strengthen our German team for the following metropolitan regions:

  • Greater Hannover, Dortmund
  • Greater Frankfurt am Main, Mannheim
  • Greater Stuttgart, Karlsruhe
  • Greater Munich, Nuremberg, Regensburg

 

Your tasks

  • Installation and commissioning of our residential and commercial locations
  • Independent and self-responsible execution of maintenance, repair and repair work, as well as training at our customers' site
  • Instruction of our customers as well as implementation of  customer-specific settings on site
  • Customer advice regarding technical equipment and services
  • Update the knowledge base used by other technical support staff with new troubleshooting information
  • You document, edit, monitor and coordinate your assignments independently (in the support tool, CRM)

 

Your profile

  • Committed and responsible personality with a completed electrotechnical training or a subject-specific, completed degree
  • You have a high affinity for photovoltaics and have initial experience in service, customer service or maintenance
  • You speak confidently and situationally, but always friendly with customers, employees and partners
  • You have mastered all common Microsoft Office products and can use them safely
  • You have a good command of both German and English

 

We offer you

  • An independent, demanding as well as varied activity
  • qualified induction and support in our Buddy System
  • a detailed introduction to our products
  • a high degree of responsibility and independent work
  • adequate pay and good social services
  • Numerous further education measures/training courses
  • a highly motivated team and a very colloquially environment
  • Home office and company car, also for private use