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Netherlands
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Field Service Engineer×
Location: South Netherlands
Responsibilities:
- Providing customer support on site, CRM and over the phone
- Travelling to sites
- Fixing/replacing/installing inverters
- Fixing/replacing/installing internal boards
- Fixing/replacing/installing optimizers
- Fixing/installing communication
- Fixing/installing SE accessories (CCG/sensors/meters/etc.)
- Generation of visit reports
- Maintaining of FSE stock of inverters, optimizers, boards and accessories
- Regular Inventory counts
- Providing technical trainings to installers
Requirements:
- At least 2 years of experience as Field Service Engineer in investments goods, PV industry- advantage
- Education -Technical engineering background
- Willingness for national and international travel
- Communication skills
- Flexibility
- Self-contained and self-organized working style
- Working in heights license
- Profound technical knowledge
Please send CV in English with indication of the relevant position (country and title) to Shir.shargal@solaredge.com -
Field Service Technician×
Responsibilities:
- Providing customer support on site and supporting the Field Service Engineer activities.
- Travelling to sites with Field Service Engineer and
- Fixing/replacing/installing inverters
- Fixing/replacing/installing internal boards
- Fixing/replacing/installing optimizers
- Fixing/installing communication
- Fixing/installing SE accessories (CCG/sensors/meters/etc.)
- Generation of visit reports and administration of replacements done
- Maintaining of FSE stock of inverters, optimizers, boards and accessories
- Support regular inventory countssbhku
Requirements:
- Education- technical background
- At least 2 years of experience as Field Service Technician in investments good industry
- PV industry- an advantage
- Willingness for national and international travel
- Communication skills
- Flexibility
- Self-contained and self-organized working style
- Working in heights license (VCA basis)
- Profound technical knowledge
Reports to: Proactive Service Team LeaderPlease send CV in English with indication of the relevant position (country and title) to Shir.shargal@solaredge.com
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service- en onderhoudstechnicus buitendienst×
Taken en verantwoordelijkheden:
- Biedt klantsupport op locatie en ondersteunt de service- en onderhoudsengineer bij diens werkzaamheden
- Begeleidt de service- en onderhoudsengineer naar klanten om
- omvormers te repareren/vervangen/installeren
- printplaten te repareren/vervangen/installeren
- optimizers te repareren/vervangen/installeren
- communicatie te repareren/installeren
- SolarEdge accessoires (CCG, sensoren, meters etc.) te repareren/installeren
- Stelt bezoekverslagen op en houdt uitgevoerde vervangingen bij
- Houdt de service- en onderhoudsvoorraad van omvormers, power optimizers, printplaten en accessoires bij
- Werkt mee aan regelmatige voorraadtellingen
- Rapporteert aan: Proactive Service Team Leader
Gevraagde eigenschappen:
- Technische achtergrond
- Minimaal 2 jaar in een vergelijkbare functie in de investeringsgoederenindustrie
- Ervaring in de PV-sector is een pluspunt
- Bereidheid om te reizen, nationaal en internationaal
- Communicatieve vaardigheden
- Flexibiliteit
- Een zelfstandige en zelfsturende werkhouding
- Een VCA-basislicentie om op hoogte te werken
- Uitgebreide technische kennis
Please send CV in English with indication of the relevant position (country and title) to Shir.shargal@solaredge.com
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Inside Sales×
We are looking for an Inside Sales professional that will be responsible for lead generation and to follow up and maintain long term relationship with the existing customers. Your main areas of responsibility are to initiate outbound/inbound communications (via phone & email) and reaching-out and contacting prospective & existing clients to increase the sales of SolarEdge products. You will be joining a successful and growing sales team.
What will you be doing?
- Proactively approach customers by telephone aiming to increasing customer satisfaction
- Conducting high-quality conversations with your customers and knowing how to achieve tangible commercial results
- Understand the goals and expectations of customers and convert into commercial opportunities
- Various relationship management activities (training, sharing materials etc)
- Generating and contacting new leads / prospects
- Collecting and analyzing market information and sharing it with the sales team
Requirements- Minimum 3+ years’ experience in similar roles (customer service or call center)
- Familiar with solar industry – an advantage!
- Ability to identify and persuade new accounts while maintaining existing relationships
- Work effectively in an enterprising, complex and fast-growing environment
- Demonstrate high energy, self-motivation and persistence
- Excellent oral and written communication skills in Dutch and English
- Customer and results oriented
- Experience working with CRM system
- Lives in the Utrecht region
Please send your CV in English to luciana.coin@solaredge.com