Thailand | SolarEdge | A World Leader in Smart Energy

Thailand

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Thailand

    Service

  • Field Service Engineer - (Consultant) ×

    Responsibilities:
     

    • Providing technical on-site customer support for SolarEdge installed equipment and systems
    • Provide remote support via telephone as required for SolarEdge installed equipment and systems
    • Utilization of the SolarEdge CRM system for case reporting and closure
    • Providing technical (& advanced) trainings to installers, EPC companies and system owners
    • Travel to sites to address the following types of issues:
      • Fixing/replacing/installing inverters
      • Fixing/replacing/installing internal cards
      • Fixing/replacing/installing optimizers
      • Fixing/installing communication
      • Fixing/installing SE accessories (CCG/sensors/meters/etc.)
    • Perform necessary inventory counts
    • Support logistics as necessary for shipment issues relating to RMA activities
    • Assist in the management service partner network within the territory

     

    Requirements:
     

    • Technical engineering background – preferably gained in an electrical/photovoltaic engineering field
    • Minimum 2 years in a field service/support role
    • Experience with photovoltaic systems an advantage
    • A distinct customer service focus. 
    • Excellent interpersonal verbal and written communication skills.  
    • Fluent in English and local language – both written and spoken
    • Experience working for an international organization is preferred.  
    • A hungry go-getter with a strong can-do and hands-on attitude.  
    • Technical savvy 
    • An energetic, highly motivated and driven person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company 
    • Team Player!

    Please send CV in English with indication of the relevant position (country and title) to Shir.Shargal@solaredge.com