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Thailand

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Field Service Engineer


What will you be doing:

  • Providing technical on-site customer support for SolarEdge installed equipment and systems
  • Provide remote support via telephone as required for SolarEdge installed equipment and systems
  • Utilization of the SolarEdge CRM system for case reporting and closure
  • Providing technical (& advanced) trainings to installers, EPC companies and system owners
  • Travel to sites to address the following types of issues:
  • Fixing/replacing/installing:

      o    Inverters
      o    Internal cards
      o    Optimizers
      o    Communication
      o    SE accessories (CCG/sensors/meters/etc.)

  • Perform necessary inventory counts
  • Support logistics as necessary for shipment issues relating to RMA activities
  • Assist in the management service partner network within the territory
     

Requirements:

  • Technical engineering background – preferably gained in an electrical/photovoltaic engineering field
  • Professional Qualifications:

      o    Minimum 2 years in a field service/support role
      o    Experience with photovoltaic systems an advantage
      o    A distinct customer service focus.
      o    Excellent interpersonal verbal and written communication skills.
      o    Fluent in English and local language – both written and spoken
      o    Experience working for an international organization is preferred. 

  • Personal Characteristics:

      o    A hungry go-getter with a strong can-do and hands-on attitude. 
      o    Technical savvy
      o    An energetic, highly motivated and driven manager person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company
      o    Team Player!

 

Please send your updated CV to solaredge.3C.325@applynow.io