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SolarEdge is constantly seeking energetic, talented individuals who are looking for challenging opportunities in this continuously growing industry. We invite you to build your career with us at SolarEdge.

IT/IS Support Center Technical Lead

Job Description

SolarEdge is building a technical support team to monitor and troubleshoot its facilities around the world, and we are looking for a leader with deep technical understanding who could first collect the technical information and build the knowledge-base needed, and then lead an offshore global support team.

  

Requirements:

  • Understanding in IT, leaning and documenting the production IT and communication infrastructure and troubleshooting procedures.
  • Understanding in IS, leaning and documenting the production Information Systems (IS) and troubleshooting procedures.
  • Understanding in ATE, leaning and documenting the Production and Automated Test Equipment (ATE) infrastructure and troubleshooting procedures.
  • After collecting the knowledge above from the teams, compiling and developing into single troubleshooting methodology.


Background and Experience:

  • Personal skills: reliable, independent, fast learner with problem solving skills, team player
  • Excellent English (both spoken and written) – All work is conducted in English
  • Excellent SQL knowledge
  • IT server knowledge (windows and Linux servers, VMWare)
  • Networking knowledge: Switches, Firewalls, testing and monitoring tools, routing
  • Electronic background – an advantage 
  • Scripting capabilities – an advantage