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SolarEdge is constantly seeking energetic, talented individuals who are looking for challenging opportunities in this continuously growing industry. We invite you to build your career with us at SolarEdge.

IT/IS Support Center Team Leader

Job Description

SolarEdge is building a technical support team to monitor and troubleshoot its facilities around the world, and we are looking for a leader with deep technical understanding who could first collect the technical information and build the knowledgebase needed, and then lead an offshore global support team.

  

Requirements: 

  • Recruitment of 24x7 support team in the SolarEdge Bulgaria office
  • Training of the support team and making sure they’re technically proficient
  • Management of the team and tracking of performance
  • Leading continuous technical and efficiency improvements

     


Background and Experience:

  • Personal skills: reliable, independent, fast learner with problem solving skills, team player
  • Excellent English (both spoken and written) – All work is conducted in English
  • Excellent SQL knowledge
  • IT server knowledge (windows and linux servers, VMWare)
  • Networking knowledge: Switches, Firewalls, testing and monitoring tools, routing
  • Electronic background – an advantage 
  • Scripting capabilities – an advantage