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Thailand
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Field Service Engineer×
What will you be doing:- Providing technical on-site customer support for SolarEdge installed equipment and systems
- Provide remote support via telephone as required for SolarEdge installed equipment and systems
- Utilization of the SolarEdge CRM system for case reporting and closure
- Providing technical (& advanced) trainings to installers, EPC companies and system owners
- Travel to sites to address the following types of issues:
- Fixing/replacing/installing:
o Inverters
o Internal cards
o Optimizers
o Communication
o SE accessories (CCG/sensors/meters/etc.)- Perform necessary inventory counts
- Support logistics as necessary for shipment issues relating to RMA activities
- Assist in the management service partner network within the territory
Requirements:
- Technical engineering background – preferably gained in an electrical/photovoltaic engineering field
- Professional Qualifications:
o Minimum 2 years in a field service/support role
o Experience with photovoltaic systems an advantage
o A distinct customer service focus.
o Excellent interpersonal verbal and written communication skills.
o Fluent in English and local language – both written and spoken
o Experience working for an international organization is preferred.- Personal Characteristics:
o A hungry go-getter with a strong can-do and hands-on attitude.
o Technical savvy
o An energetic, highly motivated and driven manager person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company
o Team Player!Please send your updated CV to solaredge.3C.325@applynow.io
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Marketing Manager×
SolarEdge is a global leader in smart energy technology. SolarEdge creates smart energy solutions that power our lives and drive future progress. SolarEdge developed an intelligent inverter solution that changed the way power is harvested and managed in photovoltaic (PV) systems. SolarEdge addresses a broad range of energy market segments through its PV, storage, EV charging, batteries, UPS, and grid services solutions.We are looking for a native Thai speaker based in Bangkok that will be responsible for our marketing activities in the Thai market. You will report directly to the General Manager China and South East Asia and functionally to the Senior Marketing Manager RoW, in a matrix management structure. You may be expected to travel within the region in order to meet customers and attend and organize events.
Responsibilities
- Create, implement and maintain a marketing strategy for SolarEdge, with the vision based on SolarEdge being the #1 choice for smart energy solutions
- Perform market research and analysis and obtain valuable insights into the regions’ PV market and customers - and use these insights to grow market share
- Develop and initiate various marketing (online and offline) activities for the market (within the annual marketing budget for the region, which you will manage)
- Collaborate with distributors, installers, and developers on marketing initiatives
- Manage the end-to-end production of events including exhibitions, seminars, webinars, customer trainings and customer events (including managing timelines, venues, suppliers, payments, legal obligations, staffing and budgets, invitations etc).
- Develop marketing content for brochures, case studies, campaigns, sales presentations, and social media platforms
- Plan and execute digital campaigns for lead generation
- Work closely with the sales managers to understand their challenges and needs, and support their efforts to increase sales in the region
- Work closely with HQ marketing & product marketing managers, MarCom staff, graphic designers, on production of events and materials
Professional Qualifications- Education/Certifications: Bachelor/Master Degree – Preferred
- 5 years’ experience as a marketing manager
- Industry Experience (highly preferable but not essential): renewable energy, high-tech, power electronics, electric vehicle industries
- Experience with Marketing Automation tools – newsletters, landing pages
- Experience with online advertising and performance-based marketing - SEO / SEM / web analytics / PPC
- Experience with content creation
- Experience with organizing events - advantage
- Skilled user of PowerPoint and Excel
- Fluent English – both written and spoken a MUST. Additional languages will be seen as an advantage
Personal skills and Characteristics- Ability to think strategically and critically while working with deadlines and coping well under pressure
- Ability to multi-task and retain cross-group collaborations
- Excellent people and management skills
- Strong written and oral communication abilities
- Meticulous planning and organizational abilities with consistent attention to detail
- Solid analytical and organizational skills
Please send your updated CV in English to solaredge.09.929@applynow.io