Video Tutorials to Share with System Owners:
mySolarEdge overview and first log-In
Checking the inverter status using mySolarEdge
Configuring the inverter communication
mySolarEdge is the go-to monitoring app dedicated to residential and commercial system owners.
Packed with all the familiar SolarEdge monitoring features, mySolarEdge also includes capabilities empowering system owners to quickly and independently monitor their system and resolve routine system issues.
mySolarEdge reduces your customer's reliance on you, with remote support capabilities that cuts down unnecessary site visits.
Now you can focus your energy on the really important stuff.
mySolarEdge app offers the same screens and capabilities as the Monitoring app for installers:
Additionally, mySolarEdge app includes self-service capabilities letting system owners easily and quickly resolve routine system issues*.
* Full self-service feature set requires SetApp-enabled inverters (without an LCD screen) and software version 4.7 or higher.
mySolarEdge app users can independently change their Wi-Fi password and connection settings, reducing reliance on their installers.
mySolarEdge app users can view detailed inverter status directly from their smartphones.
The app securely connects to the inverter’s access point, displaying both basic and advanced inverter status views.
mySolarEdge opens the door to providing remote customer support, even when the inverter is not yet connected to the SolarEdge monitoring service.
System owners without a monitoring account can independently download the app and sign up to view their inverter status, providing you with critical system information.