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Australia

    Sales

  • Sales Manager - ESS×

    Solaredge & Kokam are looking for an ambitious, tech-savvy and hungry go-getter Energy Storage Systems Sales Manager to join our outstanding Energy Services team. In this role, you will be responsible for assessing commercial, industrial and utility scale ESS opportunities including partner businesses and end customer engagement to have SolarEdge ESS specified in projects. You will manage the end-to-end sales cycle with a focus on repeat business and hunting for new customers. If you are hands-on energetic, highly motivated, a real team-player and driven person who is willing to roll up sleeves and do your best to guarantee the success of the company and help drive SolarEdge revenue and market share, this position is for you!

     

    What will you be doing?
     

    Business & Sales

    • Win business – manage sales cycle for repeat business and hunt for new
    • Negotiate with insight, challenge with integrity, drive customer to decision – understand SEDG solutions to be able to educate customers, challenge established project uncertainty and/or hurdles to purchase, be comfortable putting forward pricing balanced with value, work with customers to close deals and maintain SEDG as the preferred Energy Services solution supplier
    • Manage customer interactions – sales cycle, deliver sales volume by securing PO’s, support escalation; maintain CRM
    • Focus on growth – ongoing development of ESS growth strategy and business model; pipeline reporting
    • Know your market – Insights for business opportunities and viable customers to support the growth strategy; input to revenue reporting (forecast, actual, review).
    • Tailor Responses – Clarify how and value offered in SEDG solutions to meet and exceed customer needs

     

    Offer Development

    • Evolving capability – increasing expertise in ESS solutions, value proposition and support
    • Continual improvement – Work to address ESS & Energy Services developments, opportunities and threats local and global SolarEdge business
    • Product change – Provide essential feedback for the product & marketing teams on required product customization and marketing materials necessary for the local market

     

    SolarEdge & Kokam Brand Extension

    • Extension – Deliver on SolarEdge Energy Services brand extension strategy; work with SolarEdge international teams
    • Advocacy – seek brand advocacy from our customers in all areas
    • Represent – represent SolarEdge at industry workshops, events and forums as required

     

    Requirements:
     

    • BA/BS degree. BS in a related technical disciplines such as Electrical Engineering – a plus!
    • Minimum 7+ years’ experience in technical sales
    • Previous experience in the Energy Storage System industry at Commercial, Industrial and Utility scale – a plus!
    • Solid and verifiable track record of overachievement and successfully growing market share and identifying, negotiating/converting and closing large dollar deals
    • Strong technical aptitude with the ability to understand the technical workings of the SolarEdge ESS product and convey the advanced technical product benefits to potential customers in easy-to-grasp terms.
    • Ability to identify and convert new accounts while maintaining existing relationships
    • Demonstrated success in operating effectively in an entrepreneurial, fast-paced, complex, rapid growth environment
    • Relationship builder balanced with ability to challenge customer thinking, tailor response and articulate value of SEDG solutions

     

    Please send your updated CV to solaredge.0C.327@applynow.io

  • Sales Manager- QLD×

    Solaredge is looking for an ambitious, tech-savvy and hungry go-getter Sales Manager to join our outstanding sales team. In this role, you will be responsible for working closely with key partners in Distribution, retail and installation businesses and for developing successful sales strategies including negotiating supply agreements, providing product training, introduction of new products and managing day-to-day business in the Queensland region. If you are hands-on energetic, highly motivated sales driven team-player who is willing to roll up sleeves and do your best to guarantee the success of the company and help drive SolarEdge revenue and market share, this position is for you!

     

    What will you be doing?

    • Identify and close sales opportunities in accordance with the Company’s overall strategic plans and financial objectives in the region
    • Develop and maintain relationships with solar distribution channels and strategic accounts
    • Actively pursue direct sales leads with installers, distributors and utility companies
    • Provide revenue forecasts and review sales results to ensure targets are being met; take corrective action where required
    • Nurture the relationship with leading PV project developers at all levels to ensure that SolarEdge remains the supplier of choice for their installations
    • Maintain accurate and up to date customer records in the company CRM system
    • Assist the product management teams to define and improve the product portfolio for use in the Queensland market by regularly gathering feedback from customers, business partners and closely monitoring industry trends
    • Provide input regarding marketing and product positioning strategies specific to the territory
    • Successfully execute our brand and messaging strategy and act as an external evangelist of the brand
    • Attend tradeshows and conferences
    • Liaise with the local and international teams to ensure that sales targets are being defined and met

     

    Requirements:

    • Ideally a minimum 3+ years’ experience in technical sales
    • Previous experience in the PV industry – a plus!
    • Based in or near Brisbane
    • Solid and verifiable track record of overachievement and successfully growing market share and identifying, negotiating/converting and closing large dollar deals
    • Strong technical aptitude with the ability to understand the technical workings of the SolarEdge product line and convey the advanced technical product benefits to potential customers in easy-to-grasp terms.
    • Ability to identify and convert new accounts while maintaining existing relationships
    • Demonstrated success in operating effectively in an entrepreneurial, fast-paced, complex, rapid growth environment
    • A distinct customer service focus.
    • Excellent interpersonal verbal and written communication skills.
    • Experience working for an international organization – a plus!
    • Proven ability to work in an Autonomous role

     

    Please send CV in English to solaredge.B9.523@applynow.io

  • Service

  • Technical Account Manager×

    What will you do?

     

    • Will manage on a regional (or S-M account) basis the technical support issues in front of the customer
    • Share with the customer knowledge DB and app-notes to be able to be self-maintained
    • Owns customer satisfaction with SEDG technology
    • Act as “lead” on all technical matters with strategic account(s). Proactively develop customer service strategy to manage customer business objectives
    • Host weekly technical calls with customers regularly and manage key projects, requiring cross functional discipline
    • Directly escalate and act as focal point to Marketing, Sales, Support, HQ marketing, HQ R&D, teams
    • Ensure company resources can deliver to customer requirements and follow-through on commitments. Act as project manager to deliver required results
    • Management and direction of internal SE technical resources as needed
    • Customer contact for any special issues and trends in customer territories
    • Ensure that all levels within the customer account are trained on SolarEdge. (regardless of who trains them) including, installers, designers, tier-1 phone support, tier-2 field service engineers, customer data analytic performance team, etc
    • Receives and translates as appropriate customer suggestions of hardware or software feature changes
    • Understands customer expectations, detailed knowledge of customers market strength/weakness, Expert in customer’s business objectives, current and future. Customer contact to discuss product customizations and future developments
    • Analyze and act on quality trends from data produced by quality engineer. Present these reports and trends to customer technical leads in an effective manner,
    • Manage process for collection (internal and external) of quality data internally or presented to the customer
    • Will manage a residential account (or L account). 1MW or more
    • Will work directly with HQ teams in leading all service activities of the account


    Requirements:

     

    • 5+ years of field technical service in solar industry
    • Knowledge of industry and experience managing accounts
    • Extensive travel and customer facing activities required
    • Ability to work in a fast pace environment and adaptive, smart problem solving, often looking for solutions that readily scale and have fleet wide impact with positive outcomes
    • Strong verbal communication skills including effective cross-functional communication habits in order to effect change on behalf of customer
    • Demonstrated ability to interface with strategic customers and contacts at an executive and staff level- board room to roof top abilities
    • Proven ability to deliver high level of customer service and a strong technical aptitude
    • Excellent report-writing and data analytical skills. Strong project management skills
    • Strong analytical and problem-solving abilities and critical thinking with a solutions-oriented outlook is requirement in often fast paced and dynamic cross functional team environment
    • Familiarity and working knowledge of working with large data sets; excel, Suite, CRM tools, monitoring and system performance for fleet O&M is valuable skill set
    • Ability to work with large scale accounts or territories
    • Ability to travel – estimate once every 2 months for a few days
    • Able to provide internal training to T1 staff and to compile / prepare such material for internal training

     

     

    Please send CVs to solaredge.DB.62C@applynow.io

  • Customer Care Specialist×

    What will you be doing?

    • Customer support interface; admin, logistical and general support
    • Interface and manage with Tier1-2 support resolving (escalated) issues and drive the proactive support cases
    • Reports and manage designated accounts
    • Owns customer satisfaction with SEDG technology
    • Act as “lead” on all service matters with strategic account(s). Proactively develop customer service strategy to manage customer business objectives.
    • Host service calls with customers as needed
    • Perform account service level analytics to help maintain service levels and align priorities and strategies.
    • Resolve service escalations in the shortest amount of time and most efficiently and effectively
    • Directly escalate and act as focal point to, Support, teams.
    • Ensure company resources can deliver to customer requirements and follow-through on commitments.
    • Act as a customer service advocate to deliver required results.
    • Ensure that all service levels within the customer account are trained on SolarEdge. (regardless of who trains them) including, installers, designers, tier-1 phone support, tier-2 field service engineers, customer data analytic performance team, etc….
    • Responsible for building service relationship at the customer site
       

    Requirements:

    • 2+ years of experience in a support roles
    • Experience with customer relations (call center or inside accounts management)
    • Experience with CRM systems and general software tools
    • Strong communication skills
    • Customer focused
    • Persuasiveness
    • Flexibility
    • Technical orientated
    • Local customer language and English knowhow mandatory

     

    Please send CV in English to solaredge.DB.62F@applynow.io