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Inside Sales Representative×
Ben jij communicatief en commercieel sterk en heb jij klant en service hoog in het vaandel staan? Heb jij een grote overtuigingskracht en een motivatie om je succes te behalen? Dan zijn we op zoek naar jou voor de functie van Inside Sales Medewerker.
Als Inside Sales Medewerker ben je targetdriven op commercieel gebied. Om in deze rol succesvol te zijn heb jij relevante werkervaring in een vergelijkbare rol in de solar branche (bijvoorbeeld callagent, telefonische verkopen of customer service). Denken in mogelijkheden en kansen behoort tot jouw natuur. Verder zijn de volgende competenties op jou van toepassing: verantwoordelijkheid, creativiteit, communicatief sterk, overtuigingskracht, klantgericht, luisteren, structuur, commercieel sterk, winnaarsmentaliteit, flexibel en stressbestendig. Als persoon ben jij energiek, leergierig, enthousiast en houd je van dynamiek.
Functie omschrijving- Het pro-actief telefonisch benaderen van je klanten met daarbij als doel de tevredenheid bij deze klanten te vergroten
- Het voeren van kwalitatief hoogwaardige gesprekken met je klanten en weet hiermee tastbaar commercieel resultaat te boeken
- De wensen en verwachtingen van klanten vertalen naar commerciële kansen
- Diverse activiteiten aangaande relatiebeheer (bijvoorbeeld het versturen van brochures en marketing materialen)
- Het genereren en contacteren van nieuwe leads/prospects
- Het verzamelen en analyseren van marktinformatie en deze delen met het sales team
Functie-eisen- Relevante commerciële ervaring in de solar branche (bijvoorbeeld callagent, telefonische verkopen of customer service)
- MBO/HBO denk- en werkniveau
- Het vermogen om nieuwe accounts te identificeren en te overtuigen, terwijl bestaande relaties worden behouden
- Je kan effectief functioneren in een ondernemende, complexe en snel groeiende omgeving
- Uitstekende mondelinge en schriftelijke communicatievaardigheden in de Nederlandse en Engelse taal
- Je bent klant- en resultaatgericht
- Het werken met een CRM systeem is voor jou geen uitdaging
- Woonachtig in de regio Utrecht
Herken jij jezelf in deze vacature? Stuur dan je CV en je motivatie naar Linda.schouten@solaredge.com
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Commercial Marketing Manager×
SolarEdge is a global leader in smart energy technology. We believe that a continuous improvement in the way we produce and consume energy will lead to a better future for all of us. By combining engineering excellence with a relentless focus on innovation, SolarEdge drives progress by creating the smart energy solutions that power our future. For example, the SolarEdge DC optimized inverter maximizes power generation while lowering the cost of energy produced by the PV system. Continuing to advance smart energy, SolarEdge addresses a broad range of energy market segments through its PV, storage, EV charging, batteries, UPS, and grid services solutions.
As a commercial marketing manager, you will define the marketing strategy of the commercial segment and work with different departments within the company for the execution.
You will report directly the Senior Marketing Manager for Benelux and you will be based in Vianen, The Netherlands with a focus on the Netherlands but responsibilities spanning the Benelux market. You will be primarily office based but expected to travel from time-to-time within the region to meet customers and attend events.In order to achieve this, you’ll be expected to:
- Seek valuable insights into your market – a large number of parties are involved in the buying decision with a diversity in buying arguments – that will be used to define the marketing strategy
- Learn in depth about SolarEdge solution and contribute ideas to stay ahead of the competition
- Make it easier for our target audience to access SolarEdge’s commercial PV portfolio by ensuring our Marcom activities tune-in their needs
- Create SolarEdge brand awareness and preference amongst decision makers and influencers
Responsibilities (not exclusively):
- Define the marketing strategy for the commercial PV market in the Netherlands according to the needs of the market and sales team
- Create marketing campaigns to increase brand awareness and / or generate leads
- Establish the online customer journey for difference target audiences and create content such as articles, website content, case studies, success stories, video testimonials
- Events management, including exhibitions, conferences, customer training programs and webinars
- Managing public relations activities together with our PR agencies to maximise exposure
- Maintain customer databases and use marketing automation tools effectively to communicate with customers, as well as analyzing the efficacy of campaigns – experience in Hubspot is advantage
- Being a proud Ambassador of the SolarEdge brand, giving a good impression during all customer-facing interactions
- Ensure purity and integrity of translations from English into the native language(s) in your region
Requirements:
- Native Dutch speaker, fluent in English
- University Degree essential. Preference for degree in: Marketing, Business Admin, Technical Design or Engineering.
- Marketing Experience: mid-senior level, at least 5 years’ minimum in Marketing, including digital marketing and events management and used to deal with complex DMU’s in a B2B environment
- Industry Experience: Renewable energy, high-tech, power electronics, electric vehicle industries are highly preferable but not essential
- You will be capable of demonstrating the following soft skills and attributes
o Exemplary clear communication skills, both written and verbal
o Meticulous planning, prioritizing and organization skills
o Highly reliable, doing what you say you will do, always and meeting deadlines
o Ability to multi-task, stay calm under pressure and retain cross-group collaborations
o Easily build a rapport with both your coworkers and customers
o Solid analytical skills with consistent attention to detail and also good with numbers- Full driver’s license
Please send your updated CV in English to talent.europe@solaredge.com
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Service Technical Account Manager×
SolarEdge is a global-leading supplier of smart energy solutions, with a diversified product offering comprising intelligent solar inverters, battery storage and backup systems, EV charging and home energy management. NASDAQ-listed since 2015 (SEDG), SolarEdge combines cutting-edge technology with world-class engineering and manufacturing capabilities designed to maximize solar power generation while lowering the cost of energy produced by the PV system.
What will you be doing?- Manage on a regional (or S-M account) basis the technical support issues in front of the customer
- Owns customer satisfaction with SEDG technology
- Act as “lead” on all technical matters with strategic account(s). Proactively develop customer service strategy to manage customer business objectives.
- Host weekly technical calls with customers regularly and manage key projects, requiring cross functional discipline..
- Directly escalate and act as focal point to Marketing, Support, HQ marketing, HQ R&D, teams.
- Ensure company resources can deliver to customer requirements and follow-through on commitments. Act as project manager to deliver required results.
- Management of internal SE technical resources as needed.
- Customer contact for any special issues and trends in customer territories.
- Ensure that all levels within the customer account are trained on SolarEdge. (regardless of who trains them) including, installers, designers, tier-1 phone support, tier-2 field service engineers, customer data analytic performance team, etc.
- Understands customer expectations, detailed knowledge of customers market strength/weakness, Expert in customer’s business objectives, current and future. Customer contact to discuss product customizations and future developments.
- Analyze and act on quality trends from data produced by quality engineer. Present these reports and trends to customer technical leads in an effective manner,
- Manage process for collection (internal and external) of quality data internally or presented to the customer.
- Manage assigned cases through the CRM system and follows up according agreed targets
Requirements- 3+ years of field technical service in solar industry
- Education - Electro technical engineering degree or similar (by work experience and technical education)
- Knowledge of industry and experience managing accounts
- Willingness to travel and customer facing activities required.
- Ability to work in a fast pace environment and adaptive, smart problem solving, often looking for solutions that readily scale and have fleet wide impact with positive outcomes.
- Strong verbal communication skills including effective cross-functional communication habits in order to effect change on behalf of customer.
- Demonstrated ability to interface with strategic customers and contacts at an executive and staff level- board room to roof top abilities.
- Proven ability to deliver high level of customer service and a strong technical aptitude.
- Excellent report-writing and data analytical skills including project management skills.
- Strong analytical and problem solving abilities and critical thinking with a solutions oriented outlook is requirement in often fast paced and dynamic cross functional team environment.
- Familiarity and working knowledge of working with large data sets; excel, Suite, CRM tools, monitoring and system performance for fleet O&M is valuable skill set.
For consideration, please send your resume to the following email: solaredge.AC.62E@applynow.io
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Service Project Coordinator×
SolarEdge is a global leader in smart energy technology. We believe that a continuous improvement in the way we produce and consume energy will lead to a better future for all of us. By combining engineering excellence with a relentless focus on innovation, SolarEdge drives progress by creating the smart energy solutions that power our future. For example, the SolarEdge DC optimized inverter maximizes power generation while lowering the cost of energy produced by the PV system. Continuing to advance smart energy, SolarEdge addresses a broad range of energy market segments through its PV, storage, EV charging, batteries, UPS, and grid services solutions
What will you be doing:- Assign and modify field project resources setting
- Provide customer weekly and projects milestones reports and updates
- Provide internal updates to different teams and management about project implementation / status progress
- Prioritize hardware delivery schedule per customer schedule
- Create and implement a plan of action, planning, work preparation, and organization of project(s)
- Maintain an up-to-date status of all customer sites, current progress status, target date for completion
- Maintain the right level (availability) of resources (SolarEdge Field Service and service partners) and the efficient use of these resources
- Identifying and quantifying risks and taking control measures in each area in alignment with the service manager.
- Manage the orders of the project(s).
- Correct invoicing and booking of orders and costs
- Set up new KPI’s and reports to control the project(s)
- High level of communication with all other stakeholders during the project(s)
- Provides periodic progress & status update & feedback to internal management, local and international
Requirements:- Qualification/Education – BA/BS education business admin or similar
- 1-3 years project managing experience, PV Solar experience – an advantage
- Strong problem-solving skills
- High level of communication skills – on different levels within the company as with customers and partners
- Project organization knowledge including administration of projects
- Taking ownership of projects
- Dutch language (native) and English knowhow mandatory
- CRM and ERP tools knowledge
Please send your updated CV in English to solaredge.76.92D@applynow.io