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  • Fulfillment Coordinator×

    Job Description

    SolarEdge is a global leading supplier of smart energy solutions, with a diversified product offering comprising intelligent solar inverters, battery storage, and backup systems, EV charging, and home energy management. NASDAQ-listed since 2015 (SEDG), SolarEdge combines cutting-edge technology with world-class engineering and manufacturing capabilities designed to maximize solar power generation while lowering the cost of energy produced by the PV system.

    We are looking for a Fulfillment Coordinator in **Melbourne** to join our team!

    What will you be doing?

    Reduce stocktake variance:

    • Weekly inventory reconciliation
    • Sales cycle counts
    • Support/FE weekly reconciliation and follow up

    Assist in WH management:

    • Weekly delivery performance management- DIFOT (Expeditors vs SE data analysis)
    • Consumable management including raising PR/reorders
    • Monitor inbound are receipted in timely manner and receipt where required invoice reconciliation — transport and WH

    Improve Customer service:

    • System transfers between Sales and Support
    • Customer Returns system processing/tracking
    • Proactively manage logistics queries
    • Futile delivery avoidance/management

    SE Admin/ Operations:

    • POD for auditing/revenue confirmation
    • Export documents preparation
    • Module delivery management
    • Issues raising, escalation and monitoring to resolution
    • Create and maintain inventory management report to share with Sales Managers (unallocated and available free stock)
    • Cross trained as Fulfilment/Sales Admin/RMA back up
    • Returns management/FA follow up/processing/preparation for return to Israel
    • Project work as required


    • Bachelors degree - preferred
    • Minimum two years of experience in logistics operations.
    • Detailed understanding of customs procedures.
    • Knowledge of documentation requirements for logistics operations.
    • Organized
    • Expertise in excel.
    • Ability to work with CRM software.
    • A distinct customer service focus.
    • Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers.
    • General understanding of Microsoft Office products and the ability to adapt to other computer systems quickly and utilize them efficiently.
    • Experience working for an international organization is preferred. 
    • A hungry go-getter with a strong can-do and hands-on attitude. 
    • Tech savvy
    • An energetic, highly motivated and driven manager person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company
    • Team Player!
  • Office and Sales Administrator×

    Job Description

    SolarEdge is a global leader in smart energy management technology that powers our lives and drives future progress. SolarEdge addresses a broad range of energy market segments through its PV, storage, EV charging, batteries, UPS, and grid services solutions. With a relentless focus on innovation, we strive to create a world where clean, green energy from the sun is the primary source of power for our homes, businesses, schools, hospitals, sports, entertainment venues, and just about everywhere we thrive.  

    The Office and Sales Administrator will be responsible to provide end to end sales order and office management services to our Australian team and customers within the region. In this position, you will be responsible to processing sales orders and will serve as the focal point for our Australian staff and customers. **Based in Melbourne**

    What will you be doing?

    Office Administration (80% of role)

    • Managing meetings in main Australian office, external visits and guests to the company
    • New staff introduction and orientation
    • Office courier management in and out of office
    • Setup of appointments, conferences, and managing meeting rooms as necessary
    • Management of office requirements, consumables, etc.
    • Upkeep of all utility month to month invoices and payments with finance team
    • Purchasing of office supplies and equipment
    • Coordinate and implement relevant office documentation, such as order, expense, contract etc.
    • General reception duties within the office
    • Stay up to date with VIC Govt COVID directives and implement to the SE workspace
    • Organise team building events and Christmas parties

    General Sales Administration (20% of role)

    • Maintaining customer database
    • Responsible for the processing and archiving of general documents.
    • Processing Sales orders in company’s ERP systems, ensuring correct prices, discounts and product items
    • Organize and regularly provide business sales status reports for direct SE customers
    • Liaise with Sales Operations and logistics to track order status (PO, Order Confirmation, Pickup Date. Shipping status) internally and update to customers.
    • Provide shipping documents and invoicing to customers
    • Assist sales manager for general enquiries on direct accounts
    • Responding to customer order queries


    • Degree level qualification preferred.
    • Previous experience working in a similar position in technology company an advantage
    • Advanced computer skills in Microsoft applications 
    • Fluency in English
    • Strong organizational skills and interpersonal skills
    • Able to work independently within deadlines
    • Self-motivated
    • Very strong written and oral communication skills
    • Excellent people and management skills