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Thailand

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Thailand

    Service

  • Field Service Engineer×


    What will you be doing:

    • Providing technical on-site customer support for SolarEdge installed equipment and systems
    • Provide remote support via telephone as required for SolarEdge installed equipment and systems
    • Utilization of the SolarEdge CRM system for case reporting and closure
    • Providing technical (& advanced) trainings to installers, EPC companies and system owners
    • Travel to sites to address the following types of issues:
    • Fixing/replacing/installing:

          o    Inverters
          o    Internal cards
          o    Optimizers
          o    Communication
          o    SE accessories (CCG/sensors/meters/etc.)

    • Perform necessary inventory counts
    • Support logistics as necessary for shipment issues relating to RMA activities
    • Assist in the management service partner network within the territory
       

    Requirements:

    • Technical engineering background – preferably gained in an electrical/photovoltaic engineering field
    • Professional Qualifications:

          o    Minimum 2 years in a field service/support role
          o    Experience with photovoltaic systems an advantage
          o    A distinct customer service focus.
          o    Excellent interpersonal verbal and written communication skills.
          o    Fluent in English and local language – both written and spoken
          o    Experience working for an international organization is preferred. 

    • Personal Characteristics:

          o    A hungry go-getter with a strong can-do and hands-on attitude. 
          o    Technical savvy
          o    An energetic, highly motivated and driven manager person who is willing to roll up his/her sleeves and do whatever is personally necessary to guarantee the success of the company
          o    Team Player!

     

    Please send your updated CV to solaredge.3C.325@applynow.io