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India
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Marketing Manager×
SolarEdge is a global leader in smart energy technology. SolarEdge creates smart energy solutions that power our lives and drive future progress. SolarEdge developed an intelligent inverter solution that changed the way power is harvested and managed in photovoltaic (PV) systems. SolarEdge addresses a broad range of energy market segments through its PV, storage, EV charging, batteries, UPS, and grid services solutions.
Responsibilities
- Create, implement and maintain a marketing strategy for SolarEdge India with the vision based on SolarEdge being the #1 Choice for smart energy solutions. Your touch points are mostly B2B but with increasing emphasis on B2B2C.
- Perform market research and analysis and obtain valuable insights into India’s PV market and customers - and use these insights to grow market share.
- Develop and initiate various marketing activities for the Indian market (within the annual marketing budget for the region, which you will manage).
- Collaborate with distributors, installers, and developers on marketing initiatives.
- Manage the end-to-end production of events including exhibitions, trainings and customer event (includes managing timelines, venues, suppliers, payments, legal obligations, staffing and budgets, invitations etc).
- Develop marketing content for product brochures, case studies, campaigns, technical and sales presentations, and social media platforms.
- Plan and execute digital campaigns for lead generation.
- Work closely with HQ marketing & product marketing managers, MarCom staff, graphic designers, on production of events and materials.
Requirements
- 3 years’ experience in marketing manager
- Education: University Degree essential
- Industry Experience: Renewable energy, high-tech, power electronics, electric vehicle industries are highly preferable but not essential
- Advanced oral and written communication skills
- Meticulous planning and organizational abilities
- Skilled user of PowerPoint and Excel
- Ability to multi-task, stay calm under pressure and retain cross-group collaborations
- Solid analytical skills with consistent attention to detail
- Experience with CRM Tools & Marketing Automation tools – Newsletters/ E-Invites - Preferred
- Fluent English – a MUST, Hindi – Preferred
- Based in Bangalore
Please send CV in English with indication of the relevant position (country and title) to luciana.coin@solaredge.com
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Logistics Coordinator×
What will you be doing?
- Coordinate for all logistics operations including import, export and inland movements.
- Manage spares and sales inventory.
- Coordinate with warehouse teams for dispatch of materials.
- Coordinate with customers for return of faulty materials.
- Coordinate with global logistics team for dispatch of materials.
- Coordinate with logistics companies for organizing dispatch and pickup of materials.
- Coordinate with customs authorities for timely release of materials.
- Generate documents for logistics movements.
- Maintain and update sales and customer records.
- Maintain logs and records.
- Work with CRM software’s for operations.
- Perform timely audit of warehouse and inventory.
- Vendor management.
Requirements
- At least two years of experience in logistics operations.
- Detailed understanding of customs procedures.
- Knowledge of documentation requirements for logistics operations.
- Outstanding verbal and written communications skills in English. Other regional languages is an advantage.
- Expertise in excel.
- Ability to work with CRM software’s.
- Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers.
- General understanding of Microsoft Office products and the ability to adapt to other computer systems quickly and utilize them efficiently.
Location: Bangalore, India.
Please send your CV in English to luciana.coin@solaredge.com
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Technical Service Engineer - Tier 1×
Responsibilities
- Answer inbound calls and e-mails from customers and contractors in a prompt, knowledgeable, and courteous
- manner documenting all information into call tracking system
- Provide support in the troubleshooting and diagnosis of grid tie solar inverter issues encountered in the
- installation and start up products by using general knowledge, product schematics, data stored in
- knowledgebase, and other sources of information available.
- Work together with operations to validate the authorization to release parts needed to solve problems
- encountered by customers and contractors.
- Provide updates to knowledge database used by other technical support representatives with new
- troubleshooting information discovered in the resolution of customer calls.
- Manage the monitoring database of customer installations.
- Document all activity in ticketing system and other database software platforms.
- Create layouts on the monitoring site at customer’s request
- Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with
- customers, peers and managers.
- General understanding of Microsoft Office products and utilize them efficiently while on the phone with a caller.
Requirements
- At least two years of experience in professional customer service and in technical helpline or remote support.
- Basic understanding of IP network technology.
- Experience with solar electric products.
- Exceptional listening and questioning skills.
- Outstanding written communications skills in English.
- Ability to multitask in a very fast-paced environment.
- Experience working for an international organization is preferred.
- Engineering or technical qualification in electrical and electronics a must.
- Ability to work in shifts.
- Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers.
Please send your CV in English to luciana.coin@solaredge.com