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Netherlands

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Netherlands

    Service

  • Field Service Engineer×

    Given our significant growth across the residential and commercial solar sectors, SolarEdge is now looking to engage a full time Field Service Engineer in our Netherlands office to assist our customers with servicing, troubleshooting and upgrading deployed SolarEdge equipment.


    What will you be doing?

    • Resolve issues over the phone with qualified personnel when on site;
    • Replace or assist in replacing SolarEdge products at field;
    • Propose alternative system designs to achieve better functionality of the system;
    • Travel to installers or end user customers to provide service or provide emergency repair service (fix, replace, install inverters and optimizers, communication equipment and SE accessories (CCG, sensors, metes, etc)
    • Assist in commissioning of residential or commercial Solar Systems;
    • Ensure that all qualifications remain up to date. These included. Driver’s license, certificates for tools;
    • Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors
    • Manage the monitoring database of customer installations
    • Run training sessions with SolarEdge customers
    • Advise customers concerning equipment operation, maintenance, or programming;
    • Liaise with customers and EPCs to collect all necessary documentation and equipment requirements before the arrival of SEDGE on site;
    • Write reports for every site visit and lodge them in the CRM. Resolve cases lodged from customers in CRM;


    Requirements:

    • Electrical degree
    • 2+ years of hands-on experience in a Technical role, including 1 year that is a customer facing role
    • Valid driver license
    • Travelling to sites, predominately intra-state, but also nationally Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers and managers
    • Self-contained and self-organized working style
    • Working at heights license
    • Experience in SolarEdge products (inverters, optimizers, battery solutions) – an advantage!
    • Self-starter and quick learner
    • Customer oriented with excellent communication skills
    • Excellent interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, partners, peers and managers
    • Ability to multitask in a very fast-paced environment
    • Ability to read and interpret schematics with a good understanding of high voltage and measurement equipment.

     

    Please send your updated CV in English to luciana.coin@solaredge.com 

  • Sales

  • Project Engineer×

    Responsibilities:
     

    • Creating string designs for residential and commercial systems.
    • Handling design and technical questions
    • Handling questions about the monitoring portal
    • Provide training and explanations on how to use the SolarEdge design tool, setapp, site mapper
    • Follow-up projects, during all phases of the installation, from design/ installation / commissioning/ and checking systems functionality after commissioning to ensure correct operation (remotely or on location).
    • Coordinate site visits for technical support during the installation phase and system commissioning, including: - Explanation and training on how to mount SolarEdge inverters and optimizers. - Explanation and training of the SolarEdge technology on location.
    • Become a technical expert in the field of SolarEdge products, problem solving and the commissioning process.
    • Maintaining the level of knowledge of all updates, changes, problems and solutions of the residential and commercial product range.
    • Advising installers regarding the AC and DC installation associated with PV systems.

     

    Requirements:
     

    • Strong interpersonal / communication skills
    • Be able to easily adapt when tasks change and in changing working conditions
    • Ability to learn quickly and independently
    • Self-motivated with the ability to perform multiple assignments
    • Technically competent
    • Critical thinker
    • Able to work independently throughout the organization and with customers
    • Build (customer) relationships
    • Team player
    • Hand on/ take ownership mentality
    • Fluent in English and Dutch
    • Completed electrical engineering training at MBO level (MTS)
    • Experience in both residential/ (large) commercial systems is a pre
    • Being able to independently elaborate and advise the AC and DC part of large solar systems
    • Having knowledge and maintenance of NEN1010 regarding AC and DC installations
    • Experience with MS Office (like Excel and Powerpoint)
    • Experience with Autocad
    • Have or are willing to obtain a VCA certificate

     

    Please send CV in English with indication of the relevant position (country and title) to luciana.coin@solaredge.com