SolarEdge Power Care

Discover how our service plans can elevate your experience
as a SolarEdge system owner

We Will Take Care of Your SolarEdge Equipment for You

Enjoy peace of mind and hassle-free maintenance with SolarEdge Power Care service plans that proactively support your SolarEdge equipment.

Maximize the benefits of your solar investment by ensuring its optimal operation with monthly system performance and health reports, ongoing remote monitoring and troubleshooting. Save time with VIP customer support and reduce expenses by avoiding labor costs with our Premium plan.

Select your SolarEdge Power Care Lite or Premium plan today for a superior solar experience.

Choose your plan now

Total Peace of Mind Protection

$229/year

Never worry about your solar investment again with our comprehensive care package. Includes everything in the Lite Program plus FREE on-site service visits and ZERO labor costs when equipment needs replacement

Get Premium Plan

Features:
- 24/7 Proactive System Monitoring
- Expert Remote Troubleshooting
- Priority VIP Support Access
- Detailed Monthly Performance Reports
- FREE On-Site Equipment Replacement
- $0 Labor Costs – Guaranteed

Save thousands on potential repair costs with Premium protection.

Essential Solar Protection

$129/year

Keep your solar system running at peak efficiency with our remote monitoring and expert support package

Get Lite Plan

Features:
- 24/7 Proactive System Monitoring
- Expert Remote Troubleshooting
- Priority VIP Support Access
- Detailed Monthly Performance Reports
Available at Additional Cost:
- On-Site Equipment Replacement (additional fees apply)
- Labor Costs (standard rates apply)

Perfect for newer systems or budget-conscious homeowners.

FAQs

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What are the benefits of SolarEdge Power Care Premium plan?

The plan offers proactive monitoring, remote troubleshooting, VIP customer support, and monthly performance reports. It also includes free onsite equipment replacement for all SolarEdge equipment under warranty [for incidents that are covered under the scope of such warranty].

What is included in the Proactive Monitoring feature?

We remotely scan your system twice a week to ensure it’s functioning properly, notify you of any significant issues, and attempt to fix them remotely if detected.

What is the key difference between Lite and Premium?

The main difference is that the Premium plan includes free onsite equipment replacement for all SolarEdge equipment under warranty [for incidents that are covered under the scope of such warranty]. Both plans offer proactive care, VIP support, and monthly reports.

I have a SolarEdge Power Care plan, but my installer is out of business. What happens if I have a problem?

If your installer is no longer available, we will still take care of you. We monitor your system remotely and work to fix any issues. If a SolarEdge equipment replacement is needed in line with applicable warranty terms, we will schedule a solar-professional site visit for you, make sure you will get the required parts and cover all labor costs

What happens if a problem is identified that is not related to SolarEdge equipment?

Our plans only cover SolarEdge equipment. For other issues, you will need to contact an installer.

What happens if the issue in my system is caused by equipment that is out of warranty?

Problems caused by equipment that is out of warranty are not covered and may result in additional repair fees.

What is VIP Customer Support and how does it differ from regular support?

VIP Customer Support gives you priority access to expert help whenever you need it, ensuring quick and reliable assistance.

What happens if I decide to cancel my plan?

You can cancel your plan and get a full refund if you cancel within 30 days of registration to the service.

Is SolarEdge Power Care Premium available for all?

SolarEdge Power Care Premium is offered exclusively in the following states: Arizona, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Virginia, Texas Triangle & Rio Grande.

What information can I expect to find in the Monthly Production Reports?

The monthly report includes overview about your system's energy production, consumption, and environmental benefits. It also provides insights and a summary of ongoing and resolved support cases for the month.

How do I sign up for SolarEdge Power Care plan?

Click Here for to sign up for the SolarEdge Power Care Premium plan

What are the costs associated with the SolarEdge Power Care plan?

SolarEdge Power Care Premium $229 per year
SolarEdge Power Care Lite $129 per year
Learn here about the differences between plans

Choose your plan and start saving!