SolarEdge stands behind the quality of our products with best-in-class warranties, and the AdvantEdge program is intended to provide further coverage to stakeholders who want further peace of mind. The program protects both system owners as well as EPCs with compensation for energy loss resulting from Power Optimizer downtime.
The summaries provided here and below are intended to make the program easier to understand, for a full set of program terms and conditions click on the button below
Details
- The program covers energy loss resulting from Power Optimizer downtime (excluding downtime attributable to external factors like site, inverter, or string issues) for up to 6 months after the stop of production.
- Coverage is also provided to the EPC for up to 2 site visits per year for the purpose of Power Optimizer maintenance and replacement.
- Reports are available in the Monitoring Platform that can provide details of relevant energy loss and compensation.
Process
- Fill out an application, which will be reviewed by SolarEdge who will need to confirm that all the site components are communicating properly.
- Once confirmation is received from SolarEdge, the AdvantEdge program tab will become activated.
- Customer is required to submit an invoice to SolarEdge no later than 30 days after receiving the report for energy loss compensation.
Coverage Conditions and Indicators
- Site coverage requires a complete physical layout and optimizer map along with a full day of production at a site which has gone into full commercial operation.
- Coverage does not start automatically and requires a confirmation email from SolarEdge.
- Once coverage has started an “AdvantEdge Active” mark is visible in the monitoring site dashboard.
Monitoring, Reports, and Compensation Policies
- Energy losses are calculated per power optimizer, based on production data from other power optimizers in the system.
- The compensation rate is determined based on the relevant Feed-in Tariff / Electricity price per kWh, which the customer provides in the signed registration form.
- Loss of production is only covered in the case of a direct power optimizer issue.
- The customer is required to submit an invoice to SolarEdge no later than 30 days after receiving the AdvantEdge report.
