Compensation
AdvantEdge
Programme

Compensation AdvantEdge Program

Compensation AdvantEdge Programme

SolarEdge stands behind the quality of our products with best-in-class warranties, and the AdvantEdge programme is intended to provide further coverage to stakeholders who want further peace of mind. The programme protects both system owners as well as EPCs with compensation for energy loss resulting from Power Optimizer downtime.
The summaries provided here and below are intended to make the programme easier to understand, for a full set of programme terms and conditions click on the button below 

Terms and Conditions

Details

  • The programme covers energy loss resulting from Power Optimizer downtime (excluding downtime attributable to external factors like site, inverter, or string issues) for up to 6 months after the stop of production.
  • Coverage is also provided to the EPC for up to 2 site visits per year for the purpose of Power Optimizer maintenance and replacement.
  • Reports are available in the Monitoring Platform that can provide details of relevant energy loss and compensation.
Details

Process

  • Fill out an application, which will be reviewed by SolarEdge who will need to confirm that all the site components are communicating properly.
  • Once confirmation is received from SolarEdge, the AdvantEdge programme tab will become activated.
  • Customer is required to submit an invoice to SolarEdge no later than 30 days after receiving the report for energy loss compensation.
Process

Enrollment

  • Qualifying sites must be in the pre-commissioning phase with a system size greater than 100kW.
  • Enrolled sites are generally covered for a 2-year period.
  • Applications usually take 72 hours to confirm if everything is correctly submitted.
Enrollment

Coverage Conditions and Indicators

  • Site coverage requires a complete physical layout and optimiser map along with a full day of production at a site which has gone into full commercial operation.
  • Coverage does not start automatically and requires a confirmation email from SolarEdge.
  • Once coverage has started an “AdvantEdge Active” mark is visible in the monitoring site dashboard.
Coverage Conditions and Indicators

Monitoring, Reports, and Compensation Policies

  • Energy losses are calculated per Power Optimizer, based on production data from other Power Optimizers in the system.
  • The compensation rate is determined based on the relevant Feed-in Tariff / Electricity price per kWh, which the customer provides in the signed registration form.
  • Loss of production is only covered in the case of a direct Power Optimizer issue.
  • The customer is required to submit an invoice to SolarEdge no later than 30 days after receiving the AdvantEdge report.
Monitoring, Reports, and Compensation Policies