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Enviar una reclamación no relacionada con el producto
Notas:
- Envíe todas las facturas relacionadas con los productos mediante
este formulario
.
- Los reembolsos por reclamaciones no relacionadas con el producto son a discreción de SolarEdge.
Nota:
Vendor numbers may have changed due to a system update. If you encounter issues, verify your updated vendor number in the support portal.
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* Your eligibility for compensation under this RMA Compensation Plan is subject to the following terms and conditions: ● You must fill and submit a request in accordance with the instruction detailed above ● The system maintenance and RMA work must be performed by a SolarEdge certified installer ● Your system must be covered under applicable SolarEdge Limited Product Warranty ● The system must be connected to SolarEdge Monitoring Portal ● The RMA Compensation request must be approved and issued by SolarEdge for replacement of the equipment prior to the service being rendered ● A valid case number must be submitted ● Your RMA Compensation request must be submitted to SolarEdge no later than 3 months after the date on which you accepted the replacement equipment ● SolarEdge may approve or reject any compensation claim or demand any additional document or information required to prove or establish your eligibility or entitlement, all under SolarEdge’s sole discretion ● SolarEdge may revise, extend, suspend, cancel and/or terminate the terms of this RMA Compensation Plan at its sole discretion without incurring any obligation to inform you whatsoever ● SolarEdge's decision on all matters relating to this RMA Compensation Plan shall be final and binding.