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PV Production and System Issues

Many factors can impact system production, including external conditions (i.e., weather, shaded solar panels), utility grid, or other system errors.
Not all errors or error codes imply a production problem.
For more information regarding your system’s production and communication, please follow the steps below.

Please note: The system doesn't produce at night time.

For SolarEdge inverters without an LCD screen:

  1. Check the LED indicator light at the bottom of the inverter
  2. Check the green LED: when is on, the system is producing power
  3. Check the blue LED on: when is on, the system is communicating (sending data to mySolarEdge and the monitoring platform)


For inverters with an LCD display

  1. Press and quickly release the green button until the server screen is displayed
  2. S_OK indicates that the system is communicating
  3. P_OK indicates that the system is producing

If there is an issue with your system’s production please contact your installer:
in most cases, your installer will be able to provide the best solution for your issue.

Do not attempt to repair the inverter or power optimizers without a SolarEdge-certified installer or electrician.
While our systems are in compliance with all safety regulations, handling electrical equipment and components requires a certified installer or electrician.

To check case status or for a live chat please click here.

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